Effective Date: March 28, 2026

Petro Facial Plastic Surgery ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.petromd.com) or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data. Personally identifiable information, such as your name, mailing address, email address, and telephone number, that you voluntarily provide to us when you schedule an appointment, make a purchase, subscribe to our newsletter, or contact us through the website.

Derivative Data. Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data. Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services from the Site. All financial information is stored by our payment processor, Square, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

•Administer your account and manage your appointments or purchases.

•Email you regarding your account, orders, or appointment confirmations.

•Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

•Send you newsletters, promotions, and information about our services via email or SMS through our marketing platform, Klaviyo.

•Monitor and analyze usage and trends to improve your experience with the Site.

•Notify you of updates to our Site or services.

•Offer new products, services, or recommendations to you.

•Process payments and refunds.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including payment processing (Square), email and SMS marketing (Klaviyo), and website hosting (Squarespace).

Marketing Communications. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

Your Rights

You may at any time review or change the personal information in your account or terminate your account by contacting us using the contact information provided below. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, and/or comply with legal requirements.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Petro Facial Plastic Surgery

903 Montgomery Highway

Vestavia Hills, AL 35216

Email: drpetro@petromd.com